Sparten FAQ

Logo Development

WHAT IS SPARTEN DESIGN?

We are a creative design & product development company.

WHAT SERVICES YOU DO OFFER?

We offer logo design, web design, product development and automated services.

WHAT IS GRAPHIC DESIGN?

In general terms, graphic design is the process and art of combining text and graphics and communicating an effective message in the design of logos, graphics, brochures, newsletters, posters, signs, and any other type of visual communication. Today’s graphic designers often use desktop publishing software and techniques to achieve their goals.

WHY DO I NEED A GRAPHIC DESIGNER?

What a graphic designer will bring to your process is an in-depth knowledge of graphic design and the elements and principles of graphic design, as well as the software skills required to use desktop publishing and image programs. A graphic designer will also be conversant in the process of preparing files for use by others – be they printers or online Web hosting providers, ensuring the trouble-free output of your finished communication piece.

WHAT ARE AUTOMATED SERVICES?

Automated services help you and your business become more efficient, gain more customers and help save tons of money. See more about this service

WHAT DO YOU CHARGE FOR GRAPHIC DESIGN SERVICES?

Logo Design starts at $199. Website Design 3 Pages $25.

HOW DOES YOUR LOGO DESIGN PROCESS WORK?

During our initial logo meeting, we first begin by discussing your ideas, target market and uses for your logo. We then ask for examples of existing logos you may like to get an idea of what you’re looking for.

HOW LONG DOES IT TAKE TO DESIGN A LOGO?

It usually takes 2-3 days to create a logo. More complex logos could take 7-14 days.

HOW MANY LOGO OPTIONS / REVISIONS WILL YOU PROVIDE?

You will get 1-2 options for a logo design. Only 3 revisions are allowed through the process.

WHAT ARE THE DIFFERENT LOGO TYPES YOU CAN DESIGN?

Word Mark Logos: Word marks are the most widely used logo type, and are typically comprised of text and a typeface. The text or company name is usually written and given a unique typographic treatment (Microsoft, Yahoo, The Home Depot).

Brand Marks / Icon marks: A strong yet simple graphic symbol that represents the company. This can be realistic or more abstract (Nike swoosh, Apple Computer).

Combination Marks: A combination of an iconic symbol along with a word mark. This is a flexible means of conveying the company name and introducing an element to act as a symbol for the company. The elements can be used separately or together.

WHAT IF I DON’T LIKE THE DESIGN?

If you don’t like the design then we will start over. It’s just that simple.

WHO OWNS THE ARTWORK ONCE IT’S PAID FOR?

You will own all rights to the logo once it’s paid in full.

HOW WILL I RECEIVE MY DESIGN PROJECT ONCE IT IS COMPLETED?

Once we have received the final payment, we will send all electronic files and format through email.

WHAT FILE TYPE WILL I GET ONCE MY PROJECT IS COMPLETED?

File types include, Adobe Illustrator (AI), PDF, PNG, EPS, etc.

HOW DO I CHECK ON THE PROCESS OF WORK BEING DONE?

You can simply contact us or we can schedule a meeting to view the process of your project.

WHAT IS THE CLIENTS INVOLVMENT IN THE DESIGN?

We encourage clients to bring any examples, color swatches and ideas that may help with the design process. It will also help speed it up.

I NEED A QUICK TURNAROUND FOR A PROJECT, IS THAT POSSIBLE?

Yes! We can do quick turnaround projects. Just make sure you have an idea and examples ready when you contact us.

WHERE ARE YOU BASED OUT OF?

Our operations are based out of Salina, Kansas.

DO YOU USE TEMPLATES OR CLIPART?

Templates are not used in our design processes.

ARE THERE HIDDEN FEES OR COSTS?

We do not have any hidden fees or costs. All pricing will be presented.

WHAT TYPE OF PAYMENT OPTIONS DO YOU HAVE?

We accept credit cards, debit cards, money orders. No checks are accepted.

ARE YOUR PAYMENT OPTIONS SECURED?

All payment options are very much secured.

Web Development

I NEED A WEBSITE. WHERE DO I START?

To get started buy the Sparten Plan for $25 per month. Then tell us the type of service you want to provide, products you want to sell and more.

HOW DOES THE DESIGN PROCESS WORK FOR BUIDLIND A WEBSITE?

If you have any examples of what you wanted and also the target audience then we can narrow down the design process much easier. Also, you are responsible for the content (information) of your website.

HOW LONG WILL IT TAKE TO BUILD MY WEBSITE?

Depending on the content it could take anywhere from 2-6 weeks. In some cases it could be longer.

WHO WILL HOST THE WEBSITE?

There are many different options for hosting. We will help guide you to select the best host to fit your needs.

HOW WILL THE WEBSITE GET UPDATED?

You will be responsible for your website once it’s completed. If you need help with any updates a service fee will be charged.

WHY SHOULD I CHOOSE YOUR COMPANY?

We have over 19 years of experience in graphic and web design services.

WHAT SOFTWARE DO YOU USE?

We currently use the Adobe suite for all design services.

I NEED PRINTING SERVICES?

Unfortunately, we do not have any print services available at this time. But, we can guide to any print shops that can assist you.

DO YOU DO SMALL PROJECTS?

We work on any and all projects. It doesn’t matter how big or small.

DO I NEED TO SEND A DEPOSIT TO START A PROJECT?

All projects require a deposit. Deposits will depend on the overall cost.

DO YOU OFFER ANY SEO SERVICES?

Yes we do offer SEO with our website services. Extra fees may apply.

Product Development

I HAVE AN IDEA FOR A PRODUCT, HOW DO I START?

Please have ready drawings, target market and any concepts that you may have. Contact us to set up an appointment.

WHAT DOES IT COST TO CREATE A PRODUCT?

Each product cost will vary. Sizing, material and functionality will play a role with pricing.

HOW LONG WILL IT TAKE TO PRODUCE MY PRODUCT?

Product development is a long process. It could take several months or years to get it completed.

HOW DO I GET MY PRODUCT TO MARKET?

The process of getting a product to market is very complicated and there are many factors that play into it. We would have to discuss this once your product is closer to completion.

DOES YOUR COMPANY DO MARKETING?

Unfortunately we are mostly a design, product and automated Service Company. We are not an advertising agency.

Sparten Automated Services

WHAT IS SPARTEN AUTOMATED MESSAGING?

A Virtual Assistant that can be use on your website or Facebook Business Page to automatically answer customer questions anytime. Custom-tailored to you business SAM Sparten Automated Messaging can be there for your customers when your not available to chat right away.

HOW DOES SPARTEN AUTOMATED MESSAGING WORK?

A chatbot interacts on a format similar to instant messaging. By artificially replicating the patterns of human interactions in machine learning allows computers to learn by themselves without programming natural language processing. Sparten Automated Messaging is built by you. An interaction is simply replicated into a database to help your business run more efficient and be more profitable.

HOW MUCH DOES IT COST TO GET AUTOMATED SERVICES?

We have 3 plans available today for you to choose from.  Check out our pricing plans here.

WHAT ARE THE BENEFITS OF USING SPARTEN AUTOMATED SERVICES?

Time to Save

When used on your website they can provide fast, automated answers to most questions.

This allows your business to serve greater numbers of people while increasing productivity and decreasing costs.

Save $$$

SAM use can be cheaper than hiring more workers.

Greater Customer Satisfaction

Another benefit of using SAM in your business is that they give greater customer satisfaction.

Your customers who pull up your website in the evening or day can ask questions and get answers right away. If they have product questions they may get the answers they need to complete sales.

Customers who don’t get quick answers, on the other hand, may leave your website and never return.

Do More with Less

There is another benefit of SAM in your business. They may help you reach more people which can increase your customer base.

SAM can be used on many online platforms you can take advantage of that to help your business grow. SAM can answer multiple questions at the same time as well.

 

 

CAN I USE SPARTEN AUTOMATED SERVICES ON MULTIPLE PLATFORMS?

Yes, SAM works on your facebook business page, website, smart phone.

WHAT IS SPARTEN VOICE MANAGER?

Sparten Voice Manager  is a telephony menu system that enables menus and routing of callers to the most appropriate agent within your team.  No need for live operator to direct your customers to the right department. Our voice manager will save you time and $$$.

HOW DOES SPARTEN VOICE MANAGER WORK?

Setup is easy.  Contact us at 785. 233.0898 and try it out for yourself.